# WMS

> Pathways to peace


## Posts

- [Free Peer Mediation now available for Merton primary schools](https://wmsmediation.org/pm-merton/): Thanks to funding from the Wimbledon Foundation, WMS is bringing its award-winning peer mediation programme to Merton – completely free of charge. WMS is a non-profit conflict resolution and training provider, helping schools across London build calmer classrooms and stronger pupil relationships. We’ve been running peer mediation in Wandsworth since 2019, training over 200 young mediators – and now, thanks to generous support from the Wimbledon Foundation, we’re expanding this work to Merton. How it works We train 15–30 pupils in Years 4–6 to become peer mediators. They take turns on the playground every day, helping younger children talk through… WMS
- [Free CPD-certified training for Wandsworth community sector](https://wmsmediation.org/rpc-2026/): WMS, in partnership with Wandsworth Council, are pleased to offer our popular Supporting Parents in Conflict training for the third time, running in February-March 2026. Do you work or volunteer with families in Wandsworth? Join this free, CPD-certified course to gain practical tools for supporting families through conflict – and connect with other professionals working with local families. Scroll down to complete the registration form and secure your free place (or follow this link). You will: Who is Supporting Parents in Conflict training for? This course is designed for members of the Voluntary and Community Sector (VCS) supporting families in… WMS
- [3 things to do when team conflict spreads - tips for HR and managers](https://wmsmediation.org/3-things-to-do-when-team-conflict-spreads-tips-for-hr/): Sometimes workplace conflict isn’t just between two people. Tension can spread, especially in small teams where people work closely, or where communication has broken down over time. It might start between a few people but can quickly affect the whole team and their ability to work well together. From an HR and managers’ perspective, these situations can be hard to manage. Conflict doesn’t just affect morale, it can lead to poor communication, burnout, time off, or even staff leaving. That’s why it’s important to act early. Here are three steps you can take when conflict is affecting more than two… WMS
- [CMC releases national findings on Peer Mediation in schools](https://wmsmediation.org/cmc-releases-national-findings-on-peer-mediation-in-schools/): WMS is pleased to share the Civil Mediation Council’s (CMC) new national report on Peer Mediation, and we’re proud that our work has contributed to it. This is the first research of its kind in the UK, bringing together the voices of pupils from 29 schools. The findings confirm what we see every day in our projects: peer mediation builds confidence, empathy and emotional awareness in young people, helps create calmer classrooms, and saves teachers’ valuable time. Schools aren’t just seeing happier pupils, they’re seeing changes that make teachers’ day-to-day life easier. Out of 172 school staff that responded:• 77%… WMS
- [WMS is expanding its workplace mediation panel](https://wmsmediation.org/wms-is-expanding-its-workplace-mediation-panel/): WMS is expanding its panel of workplace mediators in response to rising demand from organisations across London and beyond. We are seeking a small number of highly experienced, CMC-accredited workplace mediators who want to use their skills for meaningful social impact. Who we are. WMS is an award-winning, non-profit mediation provider with over 20 years’ experience helping people navigate through conflict towards peace. Founded by renowned mediator Stephen Ruttle KC, we bring together a unique panel of volunteers – including KCs, CMC Fellows and other acclaimed mediators – who all donate their time so that we can offer free and… WMS
- [Delivering anger management assemblies in schools after serious incidents](https://wmsmediation.org/anger-management-assemblies-in-schools-after-serious-incidents/): After a recent incident at a South London secondary school, WMS was invited to deliver interactive, drama-based anger management assemblies for 145 Year 8 students. Huge thanks to Wandsworth Councils‘ Community Safety Service for commissioning this work. The assemblies focused on helping students understand what happens in their bodies and brains during conflict, and how to respond more calmly when emotions run high. Together, we explored anger, early warning signs, and simple ways to pause, breathe and think before reacting. Every student left with practical tools they can use in everyday situations: at school, at home, and beyond. Why anger… WMS
- [Big news from WMS](https://wmsmediation.org/big-news-from-wms/): Much of our work already takes place beyond our home Borough, so Wandsworth Mediation Service is now simply WMS. The new name reflects our expanding reach across London and the UK. Our mission hasn’t changed: our range of services support people to engage with difference, prevent conflict and resolve conflict. Our vision is a world where people will be able to confidently engage with and live with difference. Income from nationwide commercial mediation and training will continue to fund free community mediation in Wandsworth. Growing our work in schools With the support of the Richmond and Wandsworth Councils, our Peer Mediation programme will now reach… WMS
- [Pathways to Peace: WMS Showcase - 25 September 2025](https://wmsmediation.org/pathways-to-peace-wms-showcase-25-september-2025/): On 25 September, WMS hosted our Pathways to Peace Showcase at the International Dispute Resolution Centre (IDRC) in London. It was a truly unforgettable evening, bringing together supporters, funders, volunteers and partners to celebrate the impact of our work in schools, families, workplaces and communities. The highlight of the evening was a live mediation demonstration, brought to life by a cast of celebrity actors. Emotions ran high – there were accusations, tears, hugs, and even a plot twist as a family conflict unfolded on stage: There was no script. No-one knew which way the conversation would go. The result was… WMS
- [Reflect behaviour intervention at Clapton Girls' Academy](https://wmsmediation.org/reflect-behaviour-intervention-at-clapton-girls-academy/): WMS is pleased to share the impact of the Reflect behaviour intervention programme for secondary school students, delivered at Clapton Girls’ Academy in 2024-2025, thanks to generous funding by Linklaters. The results speak for themselves: About Reflect Developed by WMS, Reflect is a 6-week emotional regulation and conflict resolution training course, designed specifically for secondary school students who struggle to manage their reactions in conflict situations. The programme is fast-paced and entirely games-based, with over 40 flexible activities to help young people reflect on their emotions, explore conflict behaviours, and build essential life skills. It has been delivered in schools… WMS
- [We're hiring: Workshop facilitators working with teenagers in schools and PRUs.](https://wmsmediation.org/were-hiring-workshop-facilitators-working-with-teenagers-in-schools-and-prus/): In addition to recruiting workshop facilitators for our Peer Mediation project, we’re now expanding our team for Reflect – our games-based behaviour intervention programme for young people at risk of exclusion or struggling to manage their behaviour. We deliver Reflect in secondary schools and PRUs across London and beyond. Reflect is a 6-week course that teaches emotional regulation, communication and conflict resolution skills. It’s fast-paced and very interactive – using over 40 interchangeable activities that help students build confidence, resilience, and better relationships. We’re looking for facilitators who can connect with young people who don’t always find school easy –… WMS
- [We're hiring: Workshop facilitators for primary school projects](https://wmsmediation.org/were-hiring-trainers-for-primary-school-projects/): Do you love working with children and believe in their power to solve problems peacefully? WMS is looking for new freelance workshop facilitators to help us deliver our peer mediation programme in primary schools across London and beyond. You’ll be training Year 4-6 pupils to become peer mediators – children who help other children sort out small fallouts and playground conflicts in a peaceful way. You’ll be delivering workshops for school staff and pupils. Our training is fun, practical and packed with games, so we are looking for people who are warm, confident and great at connecting with children. We provide:… WMS
- [New dates: Free CPD-certified training for Wandsworth community sector](https://wmsmediation.org/new-dates-free-cpd-certified-training-for-the-community-sector/): Please note that this training is now fully booked. After the success of our previous workshops which were fully booked with a long waitlist, we are pleased to run this popular series again. Do you work or volunteer with families in Wandsworth? Come along to a free, CPD-certified training course that will teach you how to communicate better and support the families you work with. Discover practical ways to talk about relationships and conflict, and to encourage positive communication for the sake of the children. Earn up to 6 CPD points for completing the course, and receive a free resource… WMS
- [WMS 2024 highlights: A year of growth and innovation](https://wmsmediation.org/wms-2024-highlights/): As we begin 2025, we reflect on an incredible year at Wandsworth Mediation Service (WMS) – a twentieth year in our history. In 2024, we’ve grown our impact, launched innovative training, and continued earning national recognition. With our team of 63 volunteers and contractors, we have supported communities across London, the UK, and internationally. Here’s a snapshot of how we’ve made a difference last year. Developing in-house training: 232 people trained At WMS, our training programmes are designed and developed in-house to meet real-world needs. In 2024, we trained 232 people across 11 projects, both nationally and internationally. These included:… WMS
- [WMS wins the NMA-2024 Innovation Award](https://wmsmediation.org/national-mediation-awards-innovation-award/): We are thrilled to announce that we have won the Innovation Award at the National Mediation Awards 2024. Huge congratulations also to our brilliant mediator and trainer Laura Tweedy who won the Newcomer of the Year award. It’s a great honour to be recognised not only for the innovative ways we run our mediation practice but also for the variety of work we do alongside it – on a national and, starting in 2024, international scale. Innovations in conflict resolution: empowering peacebuilders locally and globally We are unique in that we not only offer a broad range of conflict resolution… WMS
- [WMS announces new Co-chairs of Trustees](https://wmsmediation.org/wms-announces-new-co-chairs-of-trustees/): Wandsworth Mediation Service (WMS) would like to announce that Stephen Ruttle KC has stepped down from chairing our board. This comes after a pioneering 20 years of setting up and leading WMS, as well as inspiring everyone he meets with passion for mediation and restoring peace from conflict. Fortunately for us, it is not a goodbye, as Stephen will move to the WMS advisory board as our Founder Patron. Hilary Brodsky and Sharon Crooks have taken over as the co-chairs of our charity. They are both well-known to our volunteers and clients as mediators, safeguarding trustees, conflict coaches and, in Sharon’s… WMS
- [Peer Mediation refresher at Rokeby school](https://wmsmediation.org/peer-mediation-refresher-at-rokeby-school/): Earlier this month, we delivered a Peer Mediation refresher training for 16 boys at Rokeby school in Kingston. This 3.5-hour session was highly interactive, with the school’s ELSA lead praising our trainer for their skills in “reading the room and knowing when the boys needed to be active”. The session was tailored to the school’s needs and focused on: “You were absolutely brilliant with the boys. You also took on board all my requests and tailored the training completely to our needs. It was clear and engaging and I am sure the boys will take the lessons learned and use them… WMS
- [Fully booked: Free CPD-certified training for the community sector](https://wmsmediation.org/free-cpd-certified-training-for-the-community-sector/): Do you work or volunteer with families in Wandsworth? Come along to a free, CPD-certified training course that will teach you how to communicate better and support the families you work with. Discover practical ways to talk about relationships and conflict, and to encourage positive communication for the sake of the children. Earn up to 6 CPD points for completing the course, and receive a free resource pack filled with tools to help families under stress. The course is certified with CPD UK and will be led by professional mediators. All participants who’ve attended both workshops will receive a CPD… WMS
- [WMS is turning 20 and expanding: donate to support us](https://wmsmediation.org/wms-is-turning-20-and-expanding/): We are inviting businesses and individuals to sponsor us and help deepen our impact in Wandsworth, particularly in less affluent areas. Your donations are vital for us to grow and bounce back from reduced income during the COVID pandemic. Help us make a difference, support our mission today. Wandsworth Mediation Service (WMS) is an established provider of conflict resolution services and training. In the last 20 years, our charity helped thousands of people manage conflict and develop the skills to communicate better. The majority of our services are free for Wandsworth residents. We are recipients of The King’s Award for… WMS
- [Free online training: Active Bystander](https://wmsmediation.org/free-online-training-active-bystander/): Wandsworth Mediation Service has been running community training sessions for many years, enhancing people’s communication skills and conflict management. Our vision is to assist those in conflict and prevent future conflicts by helping people understand their feelings, express themselves clearly, and listen to others. We are excited to partner with Protection Approaches to offer Active Bystander training, which aligns with our vision by equipping people with practical tools to address prejudice and hatred. We invite all those who work or live in Wandsworth to attend this free, 3-hour interactive online course. It will be led by Protection Approaches, an identity-based… WMS
- [Reflect training at St John Bosco College](https://wmsmediation.org/reflect-training-at-st-john-bosco-college/): Wandsworth Mediation Service (WMS) is pleased to share the impact of our ‘Reflect’ conflict skills workshops for secondary school students, delivered at St John Bosco College in Battersea in early 2024. This programme is designed for young people who are encountering difficulties at school, finding themselves in conflict with staff and peers, or who might struggle with managing their emotions. Over six sessions in December 2023 and January 2024, our trainers worked with a group of 19 students selected by the school. In small groups of no more than ten, participants were taught vital communication skills including active listening, I-statements,… WMS
- [Wandsworth Business Awards 2024 shortlist](https://wmsmediation.org/wandsworth-business-awards-2024-shortlist/): We are delighted to have been shortlisted for the ‘Best Charity’ award at the 2024 Wandsworth Business Awards. With a record-breaking 186 entries this year, we are proud to have made it to the shortlist, alongside other brilliant organisations and individuals who share our passion for making a positive difference in Wandsworth. We would like to thank everyone who has helped us along the way, including our staff, volunteers, donors, and partners. See you all at the ceremony on June 12. Thank you Wandsworth Chamber of Commerce for organising.
- [Free 'Reducing Parental Conflict' workshop in Roehampton](https://wmsmediation.org/free-reducing-parental-conflict-workshop-in-roehampton/): When: 25 March 2024, 9.30am-3.30pm Where: Alton Activity Centre, Ellisfield Drive London SW15 4DR Directions: take bus 170, 85, or 493. For Google Maps directions, click here. Register your free place by filling out the form below, or clicking here. Free lunch and coffee provided. Reducing parental conflict, workshop description: We invite you to attend a new, free 1-day course in Reducing Parental Conflict aimed at local groups, volunteers, community and faith organisations, and anyone else supporting families in Roehampton. ‘Reducing Parental Conflict’ is a national initiative funded by the Government to support co-parents in resolving disagreements about what’s best… WMS
- [Job alert: School Projects Coordinator](https://wmsmediation.org/job-alert-school-projects-coordinator/): Wandsworth Mediation Service (WMS), an award-winning charity based in Wandsworth SW11, is seeking a project coordinator who will help us run grant-funded training projects in Wandsworth schools. The application process is now closed. We thank everyone who applied for this position.  Salary terms: £20 per hour, up to 6 hours per week, 44 weeks per year Contract: Self-employed, fixed term contract expiring on 30 June 2025. Location: Hybrid, St. Mark’s, Battersea Rise, SW11 1EJ Closing date for applications: 28 March 2024 Interviews commencing: after 18 April 2024 Start date: 1 May 2024 Terms: The role is grant-funded. The work is flexible so you can work more hours some weeks… WMS
- [7 of our mediators listed in top tiers of Legal 500 Mediators-2024](https://wmsmediation.org/7-of-our-mediators-listed-in-top-tiers-of-legal-500-mediators-2024/): Wandsworth Mediation Service proudly announces the recognition of seven of its volunteer commercial mediators in the top tiers of The Legal 500 Mediators section. Congratulations are in order for Laura Tweedy, Mia Forbes Pirie, Nick Pearson, Rebecca Attree, Rupert Cohen, Serena Davis and our founder Stephen Ruttle KC for achieving top-tier rankings, showcasing their expertise and dedication in the field of commercial mediation. In addition to this significant achievement, we are thrilled to celebrate the continued inclusion of our founder, Stephen Ruttle KC, in the Legal 500 Mediator Hall of Fame. Here is Stephen’s full listing: Stephen has been in… WMS
- [Achieving a 95% mediation settlement rate and other 2023 highlights](https://wmsmediation.org/achieving-a-95-mediation-settlement-rate-and-other-2023-highlights/): We are thrilled to share our journey through 2023 at Wandsworth Mediation Service (WMS), highlighted by receiving the King’s Award for Voluntary Service in November. It’s a significant milestone for us, recognising the hard work and dedication of our team. Over the past year, we have processed 222 cases, observing a shift in the nature of enquiries. While commercial mediation requests doubled, neighbour enquiries had a 50% decline. We also saw more separated couples reaching out about child contact mediation – over a 20% increase. Mediation success: 95% settlement rate and repeat business In the realm of mediation success, WMS… WMS
- [Wandsworth Mediation Service receives The King’s Award for Voluntary Service](https://wmsmediation.org/wandsworth-mediation-service-receives-the-kings-award-for-voluntary-service/): Wandsworth Mediation Service is honoured to announce that in 2023, we received the King’s Award for Voluntary Service (KAVS), the highest award given to volunteer groups in the UK, and the equivalent to an MBE. This prestigious accolade is the first of its kind under the reign of King Charles III, and is a lifetime honour for charities. We are delighted that the peace-making vision of WMS has been recognised by the King.  Over the past 20 years, our work has supported and empowered thousands of people in conflict, improving lives and reconnecting families, colleagues and communities. The KAVS award celebrates exceptional… WMS
- [Reducing Parental Conflict training for the Richmond and Wandsworth Council](https://wmsmediation.org/reducing-parental-conflict-training-for-the-richmond-and-wandsworth-council/): Wandsworth Mediation Service is pleased to highlight the impact of the Reducing Parental Conflict training course. This collaborative initiative with Amity served to empower 46 practitioners from Richmond and Wandsworth Council with essential communication skills. The course, incorporating Amity’s Toolkit and Structured Support Sessions, equipped practitioners with tools to assist parents in varied relationship scenarios. Held at Wandsworth Professional Development Centre, the course was structured around three interactive workshops and involved group discussions, role plays, and presentations. Notably, the training improved the participants’ attitudes towards conflict, helped build stronger work connections, and increased their interest in ongoing learning. The feedback… WMS
- [Expanding Free Peer Mediation Training In Wandsworth](https://wmsmediation.org/expanding-free-peer-mediation-training-in-wandsworth/): Wandsworth Mediation Service is delighted to announce the expansion of our Peer Mediation programme, now accessible at no cost to selected Wandsworth primary schools. With the kind support of The Wimbledon Foundation Community Fund+, we can extend this transformative opportunity to more schools in our community. Our Peer Mediation programme offers training to pupils, equipping them with critical conflict resolution and communication skills. The goal is to empower children to become peer mediators, capable of positively impacting their school environments. By fostering these skills, we aim to reduce instances of bullying, enhance the harmony within schools, and contribute to the… WMS
- [Peaceful Pathways: Women's Conflict Clinic in Roehampton](https://wmsmediation.org/peaceful-pathways-womens-conflict-clinic-in-roehampton/): Wandsworth Mediation Service is thrilled to launch the ‘Peaceful Pathways: Women’s Conflict Clinic’, a unique support service for women in Roehampton. More than just a platform for enhancing communication, this programme provides an opportunity to discuss personal conflicts one-on-one with a trained conflict coach. Open to all women, these sessions come at no cost, made possible by the generous funding from the Wandsworth Grant Fund. Dates and Venue Details Dates: Wednesday 24th May, 28th June, and 19th July 2023, 10:30 AM to 12:30 PM. Location: Alton Activity Centre, Ellisfield Drive, SW15 4DR (click here for the map). What Is The… WMS
- [Supervision Session for Volunteer Mediators Addresses Racism in Mediation](https://wmsmediation.org/supervision-session-for-volunteer-mediators-addresses-racism-in-mediation/): Last night, Wandsworth Mediation Service hosted a Supervision Session for Volunteer Mediators, with a focus on addressing racism and racial discrimination during the mediation process. The session drew a large and engaged audience, which included our volunteer mediators, trustees, and office team. We were also honoured to have a special guest in attendance, The Worshipful the Mayor of Wandsworth, Councillor Jeremy Ambache. The session explored the essential skills and best practices required when racism or racial discrimination is alleged during mediation. With our diverse communities and the ongoing strive for social justice and inclusivity, it is crucial for mediators to… WMS
- [Wandsworth Business Awards 2023 shortlist](https://wmsmediation.org/wandsworth-business-awards-2023-shortlist/): We are thrilled to announce that we have been shortlisted for the ‘Wandsworth Community Hero’ award at the Wandsworth Business Awards 2023. As an organisation committed to making a positive impact on the people we serve, we are incredibly proud to be recognised in this way. The Wandsworth Business Awards celebrates the very best of the Borough’s local business community, from startups to established companies. We are proud to have made it to the shortlist, alongside other outstanding local organisations and individuals who share our passion for making a positive difference in Wandsworth. We would like to thank everyone who… WMS
- [2022 in Review: Wandsworth Mediation Service's Achievements in Conflict Resolution and Community Training](https://wmsmediation.org/2022-in-review-wandsworth-mediation-services-achievements-in-conflict-resolution-and-community-training/): We are delighted to report that in 2022, we handled 228 cases/enquiries, providing assistance to hundreds of local people in resolving conflicts in their homes, workplaces, and communities. We served a diverse range of clients, including neighbours, families, Borough councils, schools, charities, and private landlords. Furthermore, in late 2022 we commenced mediations between the Post Office and its subpostmasters, having been appointed to mediate Historic Shortfall Scheme and Stamps Scheme disputes in 2020. Our mediation work was recognised by the 2022 National Mediation Awards, where we were shortlisted for the “Mediation Provider of the Year” award. In addition to our… WMS
- [Volunteer Treasurer Wanted: Make an Impact in Wandsworth!](https://wmsmediation.org/volunteer-treasurer-wanted-make-an-impact-in-wandsworth/): Wandsworth Mediation Service is a registered charity that provides conflict resolution services in London and nationwide. We provide mediation for neighbours, family members and work colleagues who are in dispute. We support groups and teams who are struggling with conflict to reach consensus and find solutions. Our commercial mediation services are used by businesses to resolve business or contractual issues.  We are seeking a Volunteer Treasurer to join our Board of Trustees. The successful candidate will oversee financial forecasts, provide financial advice to Trustees and the Service Manager, and ensure that finances are managed effectively. The role requires an understanding… WMS
- [Female-only communication skills workshops in Roehampton](https://wmsmediation.org/female-only-conflict-skills-workshops/): In January-March 2023, Wandsworth Mediation Service will be running female-only communication skills workshops in Roehampton. After consultations with Roehampton Women’s Network, Roehampton Response Network and other community organisations, we have developed workshops aimed specifically at women, seeking to improve their conflict management skills and create more positive relationships in their personal and professional lives. We are thrilled to offer these unique workshops to the women of Roehampton. Conflict is an inevitable part of life, and it’s important for women to have effective strategies for managing everyday disagreements. All sessions are completely free and confidential, providing a safe and supportive environment… WMS
- [Wandsworth Mediation Service shortlisted for NMA Mediation Provider of the Year Award](https://wmsmediation.org/wandsworth-mediation-service-shortlisted-for-nma-mediation-provider-of-the-year-award/): We are very excited to announce that we have been shortlisted for the Mediation Provider of the Year Award at this year’s National Mediation Awards. The National Mediation Awards 2022 are the first truly pan-sector mediation awards in England and Wales. As a collaboration between the Civil Mediation Council, Family Mediation Council and College of Mediators, this prestigious ceremony has been organised to celebrate excellence amongst commercial, civil, family and community mediators, mediation trainers and providers. Winners will be announced at an awards ceremony hosted by BBC newsreader and presenter Joanna Gosling, held at the prestigious Members’ Dining Room at the House… WMS
- [Peer Mediation Training at Westbridge Academy](https://wmsmediation.org/peer-mediation-training-at-westbridge-academy/): Wandsworth Mediation Service has completed our Peer Mediation Training at Westbridge Academy last week. Sixteen children from Year 5 and Year 6 were trained to become peer mediators so they can resolve small conflicts children may have at school. The training was delivered by professional mediators with sound industry experience. The children learned to: Listen to each party’s story Help the children identify the issues in dispute Brainstorm possible solutions with the parties Help the parties craft an agreement that is acceptable to everyone involved. A trained mediator is a neutral party who facilitates communication between two or more people… WMS
- [Free conflict resolution training for Battersea community organisations](https://wmsmediation.org/free-conflit-resolution-training-battersea-community-organisations/): In July-August 2022 Wandsworth Mediation Service is running free “Connecting and communicating in conflict” workshops for members of Battersea community organisations. The training is designed to support leaders who are working with young people, and whose role also involves engaging with professionals in other services such as the Police, Local Authority, Social Services or key workers. It is particularly focussed on how to connect and communicate with people who may be demonstrating challenging behaviour or engaging in conflict. To register an interest for the training, please email Kirsten Ross at battersea@wmsmediation.org and we will let you know if you have a… WMS
- [Free conflict training for those working with young people](https://wmsmediation.org/free-conflict-training-for-those-working-with-young-people/): Wandsworth Mediation Service is running free workshops for members of community organisations who are working with young people. The ‘Connecting and Communicating in Conflict’ programme is designed to support anyone who works with children or teenagers who are facing challenging situations or conflict and who may be at risk of youth violence or exploitation.  Dates and location: June 13 & 17, Wandsworth Town Hall. To register an interest for the training, please email Kirsten Ross at battersea@wmsmediation.org and we will let you know if you have a space. The training is funded by the Wandsworth Knife Crime Forum and they… WMS
- [Peer Mediation Training at St Mary's RC Primary School](https://wmsmediation.org/peer-mediation-at-st-marys-rc-primary-school/): Wandsworth Mediation Service is running a peer mediation course for primary school children in Battersea, so they can resolve conflicts that may occur between pupils at school. The project aims to equip children and teachers with conflict management skills, as well as supporting schools in addressing bullying and preventing fights. We had previously run our Peer Mediation Programmes in various schools across the borough, including Sacred Heart RC Primary School and Wandsworth Prep, and have recently completed one at St Mary’s RC Primary School in Battersea. In order to become peer mediators, twelve Year 5 volunteers completed a six-hour training… WMS
- [Community mediation training – one space available](https://wmsmediation.org/community-mediation-training-one-space-available/): Wandsworth Mediation Service has ONE space available for a resident of Wandsworth to train with WMS as a community mediator this month. The skills are transferable into all parts of our family, work and home life. Priority will be given to residents of Wandsworth, as WMS is a local charity supporting local people.  Dates  (you must be able to attend all sessions):10am – 5pm on 27, 28, 29 April and 11, 12 May 20229am -5pm on 13 May – Assessment day A small group of 8 trainees, the sessions will be interactive, with discussions and demonstrations in small groups and together.  The… WMS
- [Free 'Conflict Support' workshops for Battersea residents](https://wmsmediation.org/free-conflict-support-workshops-for-battersea-residents/): Wandsworth Mediation Service will be running free ‘Conflict Support’ workshops in October-November. The workshops are aimed at Battersea residents who are currently experiencing a conflict situation, giving them the chance to explore it with trained mediators in a confidential and compassionate environment and learn:– In the moment support to regain emotional control,– Conflict resolution approaches. The sessions will be led by Nick Adlington, who is one of our most experienced mediators. The participants are welcome to register for one workshop or more. For more information, email battersea@wmsmediation.org Dates: 10AM sessions: November 3, November 17, November 24 6PM sessions: October 28, November 11, November 25 Location:… WMS
- [Tips for referring neighbour mediation cases](https://wmsmediation.org/tips-for-referring-neighbour-mediation-cases/): Wandsworth Mediation Service is working with Neighbourhood Watch to help their volunteers understand how mediation between neighbours can resolve disputes quickly.  Click here to read our article in the current National Neighbourhood Watch Newsletter (page 5).  Here are some helpful tips: 1) Get in early! We cannot stress enough how important it is that we are involved as soon as possible when an issue arises between neighbours or family members. If people can meet early on to discuss the problems between them, mediation is much more likely to be successful. The longer that the conflict rumbles on, the harder it can be to get both… WMS
- [Mediation: an effective way of resolving blockchain disputes](https://wmsmediation.org/mediation-blockchain-disputes/): Crypto and NFT are still fairly new technologies, and as with any novel technology, disputes are bound to happen. Mediation is becoming an increasingly popular way to keep blockchain disputes out of court. It is a process in which an impartial third party, the mediator, helps disputing parties communicate with each other to try to reach an agreement. The mediator does not make decisions or tell the parties what to do, but rather, facilitates communication between the parties to help them reach their own agreement. Mediation is informal and confidential, and focuses on finding a solution that meets the needs… WMS
- [How can mediation help in lockdown?](https://wmsmediation.org/how-can-mediation-help-in-lockdown/): Wandsworth Mediation Service has seen a huge increase in demand for our service since the start of COVID-19 outbreak. Enquiries about neighbour disputes have more than doubled. This will increase as we face the impact of economic difficulties, meaning that people are unable to move and will be based at home to work or after redundancy. Neighbours are finding noise and shared spaces sources of stress and conflict. Housing conditions continue to be challenging, with members of different generations living under one roof. Families face hardship and disagreements about how they live together respectfully and harmoniously. There is more divorce… WMS
- ['Unlocking Conflict' podcast](https://wmsmediation.org/unlocking-conflict-podcast/): Some of our trustees and mediators have collaborated with Peacewell and Crux Mediation to launch a podcast called Unlocking Conflict, about how we handle conflict better – from the small things that annoy us silently to the big arguments that spiral. It is thought-provoking, practical and interesting. Please do have a listen and let us know any feedback: www.crux.org.uk/podcasts or search ‘Unlocking Conflict’ on the main podcast apps.
- [Mediating Post Office Horizon cases](https://wmsmediation.org/mediating-post-office-horizon-cases/): Wandsworth Mediation Service has been appointed to manage the mediation process for the Post Office Limited in relation to its recently-announced Historical Shortfall Scheme. The Scheme was launched in 2020 to compensate the postmasters affected but not convicted of crime by the Post Office in relation to shortfalls with the Horizon IT system. Selina Roberts, commercial case manager at Wandsworth Mediation Service, said, “We understand the power of mediation whether in a community or commercial setting, and we are delighted to have the opportunity to help all the parties involved in these cases to find a constructive way forward and resolution of their… WMS
- [Delivering Mediations and Conflict Coaching by Zoom](https://wmsmediation.org/delivering-mediations-and-conflict-coaching-by-zoom/): Everyone is adapting to the “new normal” and developing new skills.  We are thrilled to be able to continue supporting our community by providing our services online. We have already completed several successful commercial and workplace mediations via Zoom, and are now expanding our online service to mediating neighbour and family disputes.  This challenging time has led to an increase in these kinds of conflicts, so we are grateful to our volunteer mediators for being able to help.
- [Peer mediation training in 4 local primary schools](https://wmsmediation.org/peer-mediation-training-in-4-local-primary-schools/): Partnering with Peaceworks, Wandsworth Mediation Service has trained up a team of our experienced mediators to run their established program in Wandsworth schools.  Helping people in conflict starts with the youngest members of our communities.  So far we have trained over 85 teachers at 4 different primary schools in Wandsworth as part of setting up mini-mediation services within the schools.  Pupils will be able to mediate disputes between each other, developing conflict resolution skills that will remain with them for life.  Equipping children to resolve conflict (as opposed to being told what to do by teachers and staff) not only… WMS
- [Grant from Wimbledon Foundation to run more community workshops](https://wmsmediation.org/grant-from-wimbledon-foundation-to-run-more-community-workshops/): Wandsworth Mediation Service is thrilled to have been awarded a grant by the Wimbledon Foundation to run a follow up to its successful Good Neighbours and Talking Families course, this time in Southfields. The vision of WMS is to help people who are in conflict.  One of the ways it does this is by training and equipping people to communicate better and change the way we deal with conflict within our families, and the places we live and work. This funding means that we can offer 6 free workshops for local residents in Spring 2020 helping them develop skills and connecting them… WMS
- [South London Business Awards accolade for WMS](https://wmsmediation.org/south-london-business-awards-accolade-for-wms/): On the back of winning the Best Charity award at the Wandsworth Business Awards in 2018, WMS is delighted to announce that it was commended by the South London Business Awards 2019 in their Best Charity category.  The South London Business Awards rewards and celebrates South London‘s many dynamic and innovative businesses and charities.  WMS is appreciative that the judges saw the value of the work that we do in supporting our local community resolve conflict.  We thank our mediators for volunteering their precious time to support our work.  Congratulations to the winner, Generation Success, which empowers young people of… WMS
- [Free community workshops in Balham ](https://wmsmediation.org/wandsworth-mediation-service-runs-free-community-workshops-in-balham/): In June and July 2019 WMS trained 27 members of our local community as part of our ‘Good Neighbours and Talking Families’ project, which ran for 2 hour sessions each week for 6 weeks, and was funded by Wandle Housing Association.  The course covered topics such as how to rebuild relationships, managing emotions in times of stress, improving listening skills, as well as understanding and expressing our needs so that others can understand us. We had a varied and diverse group, ranging from people who worked in the local community to individuals who wanted to learn new ways of communicating.… WMS
- [Successful fundraiser means we can continue to offer community mediation for free to residents of Wandsworth](https://wmsmediation.org/successful-fundraiser-means-we-can-continue-to-offer-community-mediation-for-free-to-residents-of-wandsworth/): We raised nearly £17,000 at a fundraising dinner for 140 guests at the spectacular walled garden at Le Gothique In Wandsworth on 16 May 2019.  Particular thanks to our sponsors: Alen-Buckley, Penningtons Manches and Russell-Cooke and to those who gifted our auction and lucky dip items and to all those who came to the dinner or donated to us.  We will safeguard the money we have raised; and spend wisely, as we have always done, for the benefit of our community.
- [WMS wins prestigious ‘Best Charity’ award at the 2018 Wandsworth Business Awards](https://wmsmediation.org/wms-wins-prestigious-best-charity-award-at-the-2018-wandsworth-business-awards/): We are thrilled to announce that Wandsworth Mediation Service received the Best Charity award at the Wandsworth Business Awards. We feel very honoured to have been selected by the judges from a group of well-known and respected charities. This recognises the hard work that has been carried out by everyone involved with Wandsworth Mediation Service over the past 14 years to help build bridges between those in conflict in our community. Particular recognition is due to Stephen Ruttle QC, who set up Wandsworth Mediation Service and is the chair of our trustees, and to all of our trustees over the… WMS
- [Support from local organisations](https://wmsmediation.org/support-from-local-organisations/): WMS is expanding its outreach and we wanted to make sure that our policy documents and handbooks are up-to-date and comply with legal requirements.  We were introduced to a local charity called Link Up Battersea, which brings together volunteers willing to share their professional skills with local charities, community groups and social enterprises who need those skills to make a real difference in the community.  Link Up paired us with a local solicitor, Katie Finch, who was interested in sharing her skills with a worthy cause in her community.  Katie gave us professional, high quality, thorough and logical advice and… WMS
- [A look back at 2017](https://wmsmediation.org/a-look-back-at-2017%ef%bf%bc/): In 2017, we mediated 52 cases, which is a tremendous result for all our mediators. Our cases are broken down into four key areas: Commercial, Community, Family and Inter-generational and our cases were evenly divided between these areas.  Here is some of the feedback we received from cases last year: “Very efficient and cost effective.  Staff and mediator very easy to deal with. I would use WMS again.”  Commerical Mediation client “I wanted to say thank you for supporting my families, I know some of them do not turn up but the ones that do have benefited. I do appreciate your prompt,… WMS
- [New Service: Conflict Coaching](https://wmsmediation.org/new-service-conflict-coaching/): We have trained 15 of our mediators in Conflict Coaching and we now offer this as a service. This can be extremely helpful where one party wishes to mediate, but the other party is not willing to engage with the process and you feel like you have hit a brick wall. In those circumstances, our trained conflict coaches (who are also mediators) can meet or speak with the party who wants to mediate.  They will take them through an established solution-focussed process to help them consider what they could do to alter the way they deal with the issues, even… WMS
- [Funding from Waitrose](https://wmsmediation.org/funding-from-waitrose/): WMS was pleased to be chosen by the in-store panel at Waitrose, Southside Shopping Centre, Wandsworth, to be one of their Community Matters charities during the month of May 2013.  WMS was presented with a cheque in the sum of £250 as a donation towards its community mediation work.   A big thank you to Waitrose and to the Waitrose customers who ‘voted’ for us by using their green tokens in support of WMS!
- [WMS at S.T.O.R.M. Womens’ Conference](https://wmsmediation.org/wms-at-charity-conference%ef%bf%bc/): WMS was pleased to attend the S.T.O.R.M. Womens’ Conference as a stall holder on Thursday, 25th April 2013 at Wandsworth Town Hall. It was a great opportunity to make contact with other local charities and organisations which serve the community and to provide information about our mediation service to conference attendees. S.T.O.R.M. is a registered charity, based in Battersea, which aims to support and empower single parents, as well as addressing social issues such as poverty, long-term unemployment, and youth crime.
- [Deutsche Bank offers to support WMS](https://wmsmediation.org/deutsche-bank-offers-to-support-wms%ef%bf%bc/): “Your help eased a very difficult situation. We are now able to talk freely and express feelings and opinions” Joan explaining how mediation helped resolve differences over childcare with her ex-partner “After four years I finally feel I am at peace in my own home. Tim and I have been talking and things are much better since the mediation” Richard comments on how mediation helped to resolve a conflict with their neighbour We are only able to offer our service to people like Joan and Richard because of the generous amounts of time and energy given by our volunteers and… WMS
- [Funding from Evening Standard Dispossessed Fund](https://wmsmediation.org/funding-from-evening-standard-dispossessed-fund/): Wandsworth Mediation Service (WMS) has been awarded funding from the Evening Standard Dispossessed Fund to work with at risk young people in the area of conflict resolution and mediation skills. WMS will work in conjunction with local charity Future Skills, to provide a series of innovative workshops and mediation training for young people at risk of exclusion. The project will provide these young people with the skills to manage conflict at home, in school and in the wider community.

## Pages

- [Thank You](https://wmsmediation.org/thank-you/): Thank you for your Submission We have received your submission and appreciate the time you took to fill out the form. Our team is now reviewing the information you provided, and we will be in touch shortly. TAKE ME HOME
- [Get involved](https://wmsmediation.org/get-involved/): Get Involved [rank_math_breadcrumb] Our panels are currently full, and we have a waitlist for those interested in joining. If you’d like to be added to our waitlist, please submit the appropriate online application form and we will get back to you once we have availability: for workplace and commercial mediators, use this form. Please note that as a CMC-registered provider, we only consider mediators with valid CMC membership.  for community mediators (including co-parenting) – use this form.
- [Community Workshops](https://wmsmediation.org/training/community-workshops/): [rank_math_breadcrumb] We believe that peacebuilding skills are crucial for building stronger and more cohesive communities. We have developed conflict resolution workshops for anyone dealing with conflict at home, at work or in their community. These workshops are free for Wandsworth residents, and are running at various locations throughout the year.  When it comes to managing conflict, many people feel that they either have the natural ability to do so or they don’t. However, conflict resolution is a skill that can be learned and perfected with practice. There are many benefits to attending conflict resolution training: – improved communication skills;– greater self-awareness;–… WMS
- [Conflict training for organisations](https://wmsmediation.org/training/organisations/): Conflict training for organisations [rank_math_breadcrumb] WMS is an established provider of conflict resolution training. For over a decade, we’ve delivered tailored workshops to businesses, councils, charities, and community organisations. We can help your team build rapport with clients, reduce workplace conflict, and strengthen communication skills. Why choose WMS as your training provider? Training specialists. We trained 232 people in 2024 alone, delivering workshops across the UK and internationally. All of our corporate trainers are practising mediators. Cost-effective. As a registered charity, we currently do not charge VAT, so your costs will be lower. Supports your CSR goals. Every training we… WMS
- [Conflict Management course for school staff](https://wmsmediation.org/training/schools/conflict-management-course-for-school-staff/): [rank_math_breadcrumb] We have developed a one-day conflict management course for all school staff. The aim of the course is to understand how conflict arises in the workplace and how to resolve it through the tools of mediation. It is specifically focussed on the school setting and looks at some of the nature of disputes that arise within schools: be that between teachers, teachers and management or between parents and the school.  The course covers: Looking at the different models of conflict and styles of conflict Equipping participants to handle the first stages of conflict, identifying issues between people in dispute… WMS
- [Reflect: behaviour intervention for secondary school pupils](https://wmsmediation.org/training/schools/conflict-resolution-workshops-for-secondary-school-pupils/): [rank_math_breadcrumb] Reflect is a 6-week training in emotional regulation, effective communication and conflict resolution. It is designed for secondary school students who have difficulties managing their reactions in conflict situations. It is usually funded by the school or through grants and donations. In a place of confidentiality and respect, with no teachers present, participants reflect on how they’ve dealt with conflict in the past, explore their triggers, and learn practical tools to stay calm and communicate better. The course is games-based, fun and engaging.  We’ve been delivering Reflect in secondary schools and PRUs for over 12 years. In December 2024, we… WMS
- [ Peer Mediation Programme](https://wmsmediation.org/training/schools/peer-mediation-programme/): [rank_math_breadcrumb] Peer Mediation Scheme is a whole-school approach where older pupils are trained to help younger children resolve conflicts without adult involvement. Twenty selected Year 5-6 students complete a 9-hour mediation training and then take turns mediating playground disputes during break times. Peer mediators handle low-level conflicts only, and refer more complex issues to school staff. This programme is an initiative of WMS, a London charity with over two decades of expertise in dispute resolution. For our innovative training programmes, we received an Innovation Award at the NMA-2024. For more information or to commission the peer mediation programme in your… WMS
- [Schools ](https://wmsmediation.org/training/schools/): Schools [rank_math_breadcrumb] Wandsworth Mediation Service is an established conflict resolution training provider. Since 2009 we have been delivering a range of tailored courses in schools across London, both in the private and state sector.  Our conflict resolution programmes can help your school to: Promote a safer classroom environment and a culture of listening and respect Empower children to take responsibility Save time and resources spent on settling disagreements between pupils Reduce violence, discrimination and bullying Develop more effective communication and conflict resolution skills for pupils and staff Promote a safer classroom environment and a culture of listening and respect Empower… WMS
- [Training](https://wmsmediation.org/training/): Training [rank_math_breadcrumb] Please choose the area you are interested in, or contact us for a free consultation. We can offer bespoke training based on your organisation’s specific requirements. Children and young people training Conflict training for organisations Free community Workshops
- [Facilitation](https://wmsmediation.org/facilitation/): Sometimes a dispute can affect more than 2-3 people, and we offer group facilitation sessions to help with that. Group facilitation is a structured conversation between up to 12 people, which is managed by two neutral facilitators. The facilitators’ role is to help the participants discuss the issues affecting them and reach consensus on possible solutions. Examples of who we can support include: A group of neighbours who might have a common issue Members of the same community group or choir People managing a community garden People working or volunteering for the same organisation A group of neighbours who might… WMS
- [Website Privacy Notice](https://wmsmediation.org/website-privacy-notice/): Website Privacy Notice 1. Privacy Policy We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information provided through the website.  It is to be read in conjunction with our Data Protection Policy and our Privacy Notice for Clients. Our website uses cookies. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website. 2. What information do we collect? We may collect, store and use the following kinds of… WMS
- [Who we are](https://wmsmediation.org/who-we-are/): Who we are [rank_math_breadcrumb] A peacemaking service that empowers without imposing, that listens without fixing, and collaborates without judging. Personal. Professional. Compassionate. About Us WMS is a not-for-profit conflict resolution training and mediation provider operating in London and nationwide. Our charity was set up in 2004 as a local service, helping Wandsworth residents resolve disagreements through free mediation and conflict coaching. Since then, our work has grown – we now support people across London, the UK and internationally, helping thousands find better ways forward. Our Founder Patron is Stephen Ruttle KC, one of the UK’s leading mediators. For many years he… WMS
- [Category](https://wmsmediation.org/category/): All News [rank_math_breadcrumb] News (23) Schools (2) Workshops (2) Awards (2) Charity (1) Services (2) Past Events (3) Free conflict resolution training for Battersea community organisations September 23, 2022 Past Events Read More → Free conflict training for those working with young people June 10, 2022 News Read More → Peer Mediation Training at St Mary’s RC Primary School May 3, 2022 News Read More → Community mediation training – one space available April 20, 2022 News Read More → Free ‘Conflict Support’ workshops for Battersea residents October 10, 2021 News Read More → Tips for referring neighbour mediation cases… WMS
- [Mediation FAQs](https://wmsmediation.org/faq/): [rank_math_breadcrumb] Although each type of mediation is different, these mediation FAQs will help you understand what mediation involves. Please contact us if you want more detailed information relating specifically to your type of case.  What is mediation? Mediation is a highly effective form of Alternative Dispute Resolution (ADR) which allows people to resolve disputes out of court at any time, with or without lawyers, and with the assistance of neutral, trained mediators, who help the participants communicate in a safe space, and if they are willing, to reach an agreement. The process is voluntary and completely confidential. In the vast majority of… WMS
- [Donate](https://wmsmediation.org/donate/): Donate Donate Now to Support Us WMS is a not-for-profit conflict resolution and training provider operating in London and nationwide. For over 20 years we have been mediating disputes for people and organisations, and training them to manage conflicts themselves. Our experienced mediators have helped thousands of people manage conflict and develop the skills to communicate better. In order for us to be able to continue to offer our services, we would be grateful if you would consider making a donation. Other methods of support We area also looking at building out our Google Reviews and would really appreciate your… WMS
- [Contact](https://wmsmediation.org/contact/): Contact Us General Enquiries To arrange a free confidential consultation, please give us a call or fill out this contact form. Address:St Mark’s Durie Hall, Battersea Rise,London SW11 1EJ Phone:020 7223 7744 Twitter Linkedin Facebook-f Instagram
- [WMS](https://wmsmediation.org/): Established provider of conflict resolution services and training Helping people to navigate through conflict towards peace since 2004 I want to: Resolve a conflict: Train in conflict resolution Search Search … Results See all results About WMS Not-for-profit specialists in dispute resolution. WMS is an award-winning conflict resolution and training provider. For over 20 years, we have been helping people to navigate through conflict towards peace. Each year, we work with hundreds of people across the UK and internationally, providing mediation, individual coaching and training services. Our fee-paying work helps fund our free services, offering support to those in need.… WMS


[comment]: # (Generated by Hostinger Tools Plugin)